Support

bdsmPad Support

Frequently Asked Questions

Q: How do I Join to be able to watch the full movies?
TOUCH HERE TO GET FULL ACCESS .  Once you have done this, you can watch all of the movies on this site and even download them to your regular computer to add to your collection.

Q: How often do you updated your site?
A: Weekly on Fridays

Q: Do I need to download any special app or viewer to use this service?
A: No

Q: Can I also view these movies on my regular computer?
A: Yes. Your username and password will work on both your iPad and your computer. Once logged in, just treat the movie links like any other movie file on the internet.

Q: Can I download to ITunes?
A: Yes, but only by logging into this site with your regular computer and saving to iTunes.

Q: What name will appear next to the charge on my bank statement?
A: “The Phoenix Group” and our phone number

Q: It’s Friday and I can’t see the new content
A: You have cached the page. Just hit the refresh symbol in the address bar in your browser.

Q: I forgot my username & password or it does not work.
A: Please contact us through the form below

Q: How do I cancel my membership?
A: You can call us at 603-465-9088, we offer 24/7 customer service or email us from the contact form below.

Q: How can I be sure that these will play on my iPad?
A: Touch on the “Free Trailer” links on the first page of the site and if they play, you are good to go for the entire library of movies.

CONTACT US
You may call us during weekday business hours at 603-465-9092, or fill out the information below to send us an email.

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